Effective Date: 14.01.2025
At Hanson Chemicals (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your business and personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services as a client, supplier, or partner.
1. Information We Collect
We may collect the following types of information to support efficient communication, order processing, and account management:
1.1 Business and Contact Information
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Company name
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Contact person’s name
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Email address
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Phone number
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Billing and shipping addresses
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Tax or business identification information
1.2 Transaction and Payment Information
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Purchase orders and invoice details
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Payment method information (processed securely via trusted third-party payment processors)
1.3 Technical and Website Usage Information
When you access our website, we may automatically collect:
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IP address
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Browser type and version
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Device type and operating system
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Pages visited, duration, and referral sources
1.4 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and analyze site performance.
Cookies may collect data about:
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User preferences and session behavior
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Traffic analytics and page interactions
For detailed information, please refer to our Cookie Policy.
2. How We Use Your Information
We use collected information to:
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Provide, manage, and improve our products and services
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Process and fulfill orders and quotations
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Communicate with you regarding product updates, logistics, and support
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Send invoices, receipts, and service confirmations
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Respond to inquiries and provide technical or safety documentation (e.g., SDS, TDS, COA)
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Maintain compliance with applicable legal, regulatory, and trade requirements
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Enhance website performance and content relevance
Marketing communications (such as newsletters or product updates) are sent only with your explicit consent, and you may opt out at any time.
3. Sharing Your Information
We do not sell or rent your personal or business data to third parties. However, we may share limited information under these circumstances:
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Service Providers: Trusted third parties assisting in logistics, IT management, payment processing, or email communication.
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Regulatory or Legal Obligations: When disclosure is required by law, court order, or regulatory authority.
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Business Transfers: In the event of a merger, acquisition, or reorganization, your data may be transferred under strict confidentiality.
All third parties handling your information are required to maintain confidentiality and data protection standards consistent with our policies.
4. Data Security
We employ industry-standard security measures to safeguard your information against unauthorized access, alteration, or loss, including:
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SSL encryption for secure data transmission
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Firewall and malware protection
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Restricted employee access to sensitive data
Despite our efforts, no method of online transmission or storage is completely secure. We encourage clients to handle communications and account credentials responsibly.
5. Your Data Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal or company data we maintain.
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Correct inaccurate or outdated information.
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Request deletion of personal data (subject to legal and operational requirements).
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Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at info@hansonchemicals.com.
6. Third-Party Links
Our website may include links to third-party resources for convenience (e.g., suppliers, industry associations, or documentation). Hanson Chemicals is not responsible for the privacy practices or content of these external websites.
7. Children’s Privacy
Our website and services are intended for business professionals and organizations. We do not knowingly collect or process data from individuals under the age of 18.
8. Updates to This Policy
We may modify this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Effective Date.” Continued use of our services after any update signifies acceptance of the revised policy.
9. Contact Information
If you have questions or concerns about this Privacy Policy or our data protection practices, please contact:
Hanson Chemicals
📍 Headquarters: Buffalo, NY, USA
📍 Canada Office: Burlington, ON
🌐 www.hansonchemicals.com
📧 info@hansonchemicals.com